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DX PARCEL

The DX Parcel service provides worldwide delivery of your heavier parcels, weighing up to 20kg, against the recipient’s signature.

Shipments with this service can be tracked from the time of shipment to the time of delivery. Tracking can be done both on the Direx website and on the website of the partner we are working with for the respective delivery.

The partners with whom we work for this service are in TOP 3 courier companies in the given country and guarantee by their name the high quality of the deliveries.

The service has the option of notifying the recipient free of charge on a daily basis, by email or SMS

Learn more about DX PARCEL

* All prices are in euros without VAT (charged for EU countries).

Direx applies a fee of 3.52 BGN including VAT, for collecting shipments from an address, regardless of the number of taken/received shipments . In cities where there is no Direx office, customers are served by our trusted partner - Econt. With Direx you have the opportunity to insure your shipments in case of damage or loss. The commission for insurance with coverage up to 45€ is worth 0. 75€, and for coverage up to 150€, the commission is worth 1. 50€.

* Customer email notification is completely free.

Every shipment with the service must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Direx site.

Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Direx.

For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:

Shipment value < 300 SDR*** = CN22 Shipment value > 300 SDR*** = CN23

*** SDRs = special drawing rights (Approx 1 EUR)

Returned shipments (refused by the recipient or those with an incomplete or incorrect address) are delivered back to the sender, the amount for their return is equal to the amount for sending.

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DX PACK + DX PARCEL DX SIGNATURE PLUS DX TRACKED DX UNTRACKED DX EXPRESS DX UNTRACKED + DX USA

Contact us

0700 203 73
support@direx.bg
0888 220 373
sales@direx.bg

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09:00-17:30

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support@direx.bg

0700 203 73
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