DX RETURN brings your parcels back from the EU to Bulgaria in a fast, structured and hassle-free way.
Designed for merchants who want to reduce return costs and improve the customer experience.


DX Return is a service for return shipments from EU countries only back to Bulgaria, operated through a consolidated logistics process.
DX RETURN
The service provides:
DX Return is cost-optimized and not an express service.
All prices in EUR | VAT applies for EU countries
E = day the parcel is handed over by the customer
Due to the consolidated model, transit times are 30+ days.
| Zone | Country / Region | Time |
|---|---|---|
| 1 | Germany, Austria | E + 30–45 days |
| 2 | France, Belgium, Netherlands, Luxembourg | E + 30–45 days |
| 3 | Italy, Spain, Portugal | E + 35–50 days |
| 4 | Poland, Czech Republic, Slovakia, Hungary | E + 30–45 days |
| 5 | Romania, Greece, Croatia, Slovenia | E + 30–45 days |
| 6 | Denmark, Sweden, Finland | E + 40–55 days |
| 7 | Ireland, Malta, Cyprus | E + 40–60 days |
| 8 | All other EU countries | E + 30–60 days |
Additional Services & Fees
Maximum limits:
For larger parcels, other Direx services apply.
Shipment Preparation
This service applies EU only.
Important notes
DX Return optimizes cost, not speed.