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DX UNTRACKED +

With the DX UNTRACKED PLUS service, you can send your small parcels, weighing up to 2kg, anywhere in the world with just one counterparty - Deutsche Post.

The service is carried out by air transport and does not allow the shipment of dangerous goods.

Deliveries can be tracked both on our website and on our partner Deutsche Post's website, and no signature of the recipient is required upon delivery.

Delivery is made according to the transit times listed below ( with the exception of some countries due to ongoing issues related to the Cauida 19 pandemic).

Learn more about DX UNTRACKED +

Prices for the DX Untracked + service can be found here.

* All prices are in euros excluding VAT (charged for EU countries).

* Pick up shipments from address 1.50 EUR

** he fee for accepting items from an address is charged regardless of the number of items received. Cities where there is no Direx office are served by Econt couriers

Every shipment with the service must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Direx site.

Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Direx.

For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:

Shipment value < 300 SDR*** = CN22 Shipment value > 300 SDR*** = CN23

*** SDRs = special drawing rights (Approx 1 EUR)

Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.

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DX PACK + DX PARCEL DX SIGNATURE PLUS DX TRACKED DX UNTRACKED DX EXPRESS DX UNTRACKED + DX USA

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